Your files will be available to download once payment is confirmed.
See item details for return and exchange eligibility.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (e.g. for custom orders), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information
I may store and process your information through third-party hosting services in the US, Canada and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Jolie-Anne Walker, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello@prettybossdesigns.com.
Your files are available in your Etsy Purchases after your order is processed. You can also access them via the link in your Etsy order confirmation email. Downloads are only available through the Etsy website, not the app. If you have trouble accessing your order, send a message through Etsy and the file will be sent over during office hours.
For digital downloads, you will receive access once your payment has cleared with Etsy. For website templates, please see below.
Due to the digital nature of the products, no refund or exchange will be issued. Pretty Boss Designs is happy to help with any issues you experience with your order.
Monday through Thursday, 9 AM to 2 PM EST, excluding Canadian holidays. Messages will be addressed the next office day.
There are two ways to submit the email address you would like your template access sent to. On the listing page, enter it in the personalization field before adding to your cart.
Alternatively, at checkout, click the three dots next to the item in your cart to reveal the "Add a note to seller" field and paste it there.
If you missed both steps, send a message through Etsy during office hours and it will be sorted out.
Template access is sent within 24 hours after your order is processed. Check the inbox of the email address you provided. If you don't see it within that window, check your spam folder or send a message through Etsy with your order number during office hours.
A Squarespace account is required to use the template. Your purchase includes a free 6-month Squarespace trial, so no subscription is needed to get started. When you are ready to publish, you can receive 20% off your first annual plan.
Each template license covers one website or project. If you are building a website or creating designs for a client, a separate template purchase is required for each client project. Reselling templates or editing them to create new products for sale is strictly prohibited.